Need to Return a product?

To return a product to Peter Bennett Organics , you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting us at service@peterbennettorganics.com.au or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: (08) 8331 8877
Monday - Friday: 10 a.m. - 5 p.m. CST

We'll need the following information to authorise your return:
- Customer name
- Invoice number
- Nature of the problem

In general, Peter Bennett Organics accepts returns on goods within 30 days. However, Peter Bennett Organics reserves the right to authorise product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

• FUTURE PRODUCT PURCHASES
• A FULL CASH REFUND
• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Peter Bennett Organics on returned items, and Peter Bennett Organics will pay the shipping charges on the replacement or exchange item(s) going back.
• Peter Bennett Organics
  PO Box 1033 - ERINDALE SA 5066

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at Peter Bennett Organics discretion. Please be aware that specific manufacturers have more restrictive return policies.